Our courses have always been online, but many other aspects of the Higher Education experience have not. EVERFI courses offer the opportunity to educate students, faculty, and staff at scale, while creating an individualized learner experience. Below you will find recommendations for adapting or expanding your EVERFI course implementation in a virtual or remote environment.


Create Your Virtual Training Plan

Providing EVERFI courses to your learners is a great way to support development both in-person or remotely. Create a training plan by identifying your target audience, content area, and timeline. Check out our course catalog to get started.

For student courses, we recommend continuing with training that you may have offered to your new or continuing students (such as AlcoholEdu for College and Sexual Assault Prevention courses), but also thinking about additional ways that you can engage with students:

  • Deploy ongoing/refresher courses to your continuing students (e.g., AlcoholEdu Ongoing Education; Sexual Assault Prevention Ongoing)
  • Introduce a new, relevant topic to your student population at scale (e.g., Mental Well-being for Students; Prescription Drug Abuse Prevention)
  • Enable online learning for education that was previously offered in person (e.g., Sexual Assault Prevention for Student Athletes; AlcoholEdu for Sanctions; Diversity, Equity and Inclusion for Students)

For faculty and staff courses, we recommend continuing with new hire and annual training that you have offered previously (such as Preventing Harassment and Discrimination and FERPA courses), but also thinking about additional areas to engage and enrich faculty and staff:

  • Emphasize relevant topics for working remotely with safety and security in mind (e.g., Data Security and Privacy; Code of Conduct)
  • Offer professional development training as an additional resource to staff (e.g., Managing Bias; Social Media and Your Job)
  • Enable online learning for education that was previously offered in person (e.g., Diversity: Inclusion in the Modern Workplace; Protecting Youth)

Important Notes on Implementation Timing

We recommend keeping consistency with your academic calendar and typical implementation schedule around your “back-to-school” start, even if learning will be fully or partially remote. Check out our additional FAQs for more information.

However, if you are implementing Sexual Assault Prevention/Title IX courses with your students, faculty, or staff, we strongly recommend delaying your launch until after the new Title IX regulations go into effect on August 14, 2020. If you have questions about the impact to your implementation, please take a look at these updates and recommendations or reach out to your Account Manager.



Address the Virtual Experience

Moving to a more virtual experience is not the time to set aside diversity, equity and inclusion strategies, especially as your learners may be experiencing additional stressors and challenges. Many communities are being disproportionately impacted by COVID-19, in addition to trauma caused by racial injustice, and learning environments are much more dispersed and isolated.

We encourage you to think about adding EVERFI courses to your other DEI and well-being initiatives.

  • Include diversity and inclusion training in the onboarding experience for new hires or for all faculty and staff.
  • For students, include Diversity, Equity, and Inclusion for Students and/or Mental Well-being for Students in your pre-matriculation course launch or during the academic year as part of specific institutional campaigns.


Leverage Partnerships and Communications

Even in a virtual environment, our best practices to maximize course completion rates include two key components: a structured implementation and a robust communication plan.

Structured Implementation

If possible, we would recommend implementing a hard mandate to encourage your students, faculty, and staff to complete their EVERFI courses. This may be a hold on course registration for students, or a new hire requirement for employees. 

If you are unable to implement a hard mandate, we recommend using an implied mandate that sets a strong expectation for completion. For mandate examples and recommendations, please see our Implementation Best Practices Mandate Guide.

Robust Communication Plan

Regardless of your mandate strategy, a thorough communication plan will make all the difference in the success of your implementation. We encourage institutions and organizations to communicate with multiple stakeholders during the process: learners (students, faculty, and staff), managers, advisors, Student Affairs staff members, as well as parents and caregivers.

Use our Student Communications Toolkit and Faculty & Staff Communications Toolkit to create your communication plan. These guides include a strategy framework, best practices, examples, and templates.


Maximize Your Course Configurations

EVERFI’s in-course configurations provide ample opportunities to create a more personal experience for learners and share important resources and organization-specific information. During a time of virtual learning and additional challenges brought on by COVID-19, we recommend considering the below adjustments to your configurations. Check out our configuration resources for additional ideas.



  • In-course Welcome Letter:
    • We recommend addressing the challenges that your institution/organization and learners may be experiencing.
    • Provide information about the course learning outcomes and why you are making this education a priority.
    • Share information about resources that your learners can access as well as contact information for someone they can reach out to with questions during the course experience.
  • Custom Resources:
    • Update previous “on-campus” resources if they are no longer available, or if they are now available online.
    • Share new resources that learners can access, including resources offered by outside or local organizations.
    • Include resources to address challenges that students may experience as a result of being virtual or related to COVID-19.
  • Custom Policies:
    • Update your policy documents or links if any institution or organization policies have changed with the move to virtual learning.
  • Custom Pages and Videos:
    • Without an on-campus connection, use custom pages and videos to highlight photos, live videos, or stories from members of your community.
    • These configurations also allow you to address additional or more nuanced topic areas that are specific to your learner population. For example, if food insecurity is a concern for your students, use a custom page in your Mental Well-being for Students course to highlight local or online resources.
  • Custom Survey Questions:
    • Consider adding additional questions to the pre- and post-course surveys to assess attitudes and behaviors while learners are virtual.